Six ways your business makes more money
Costs are up, customers are careful, and there aren't enough hours in the day. Yet some independents are still growing. It isn't luck. It's focus.
The Shout-360 Growth Engine is a six-step system that helps independent businesses get found, win more customers and keep more of what they make. Everything we offer plugs into one of the six steps.
We educate. You decide.
We show you where you're losing money. You choose what to fix.
3,100+
independent businesses helped
£261M+
funding secured
20+ years
helping businesses grow
Award-winning
top Dojo funding consultant
Where to start
Start where it hurts most
You don't have to fix everything at once. Start with the problem costing you most: not enough customers, customers who don't come back, or costs eating your profit. Or run all six together. Each step feeds the next. More customers, more repeat business, more profit, and a business you can grow or sell. That's why it's a wheel, not a list.
Which of these sounds like you?
"People can't find us online"
Step 1: Get found
"Getting enquiries, but not turning them into paying customers"
Step 2: Convert to customers
"Customers don't come back, leaving repeat revenue on the table"
Step 3: Remarket to past clients
"We're leaving money on the table with every customer"
Step 4: Increase spend
"Fees and costs are quietly eating my margin"
Step 5: Keep more profit
"I want to grow, or sell up one day"
Step 6: Grow or exit
How we help your business
The six steps at a glance
A quick overview of each step. Open any one to see the problem, the fix and a link to the full detail.
1. Get Found
The problem: Customers find a competitor before they find you
What fixes it: Show up wherever your customers are looking, including the answers AI tools give them.
2. Convert to customers
The problem: Enquiries come in but never become paying customers
What fixes it: Make it fast and easy for every enquiry to turn into a paying customer, without relying on you.
3. Remarket to past clients
The problem: Customers don't come back, and repeat revenue slips away
What fixes it: Stay in touch with the customers who already trust you, so they choose you again and again.
4. Increase spend
The problem: Customers spend the minimum and nothing more
What fixes it: Give customers a reason to spend a little more every time they buy, without discounting.
5. Keep more profit
The problem: Hidden fees and slow payouts quietly eat your margin
What fixes it: Find the costs quietly draining your margin and stop the leak, so you keep more of what you make.
6. Grow or exit
The problem: Growth is on hold and the business depends entirely on you
What fixes it: Build a business that runs without you and is worth more when you decide to grow or sell.
STEP 1
Get found by the right customers
If customers can't find you, they find someone else. Most check Google, your reviews and your social media before they call, book or visit. And more and more, simply ask ChatGPT.
£15,600 a year
4 customers a month lost to a competitor, worth £325 each.
How we fix it: we get you showing up on Google and Maps, and recommended when people ask AI tools like ChatGPT. Plus reviews and social media that bring customers to you, and a website that turns visitors into enquiries.
See how The Bunka went from invisible to #2 on Google
Your business
STEP 2
Turn more enquiries into paying customers
An enquiry isn't a sale yet. A slow reply, one follow-up then silence, no clear next step, no easy way to pay. Each gap lets someone who wanted to buy walk away.
£7,800 a year
win just one more enquiry a week, worth £150.
How we fix it: we put the right tech in your business, so converting enquiries doesn't depend on you or your team. Instant replies, automatic follow-ups, easy ways to book and pay. More paying customers, no extra staff.
STEP 3
Remarket to past clients and bring them back
Winning a new customer can cost 5 to 25 times more than keeping one you already have. Yet most businesses never get back in touch, and months later those customers are using someone else.
£13,920 a year
20 past customers coming back once more a month, at £58 each.
How we fix it: automated remarketing to past customers with well timed reminders, rebooking and well-timed offers. Turning your customer list into repeat business.
STEP 4
Make every visit worth more
Winning the customer is the hard part. Then most businesses never tell them about the upgrade, the add-on, the new service or the next event.
£50,000 a year
a 10% rise in average spend on £500,000 turnover. Same customers, no extra marketing.
How we fix it: packages, add-ons, upgrades, gift vouchers and private hire, sent automatically to the right customers at the right time. More from every customer you already have, without discounting.
See how Taste Italian gave customers new ways to spend more
STEP 5
Keep more of what you make
Hidden fees, slow payments and everyday costs quietly eat your margin. It never shows up as one big bill, so most owners never see how much it costs.
£1,200 a year
paying just 0.5% too much on £20,000 a month of card payments.
How we fix it: we audit what you're paying, speed up how fast your money arrives, earn you cashback on what you already spend, and help smooth out cash flow.
Card fees down, profit up
STEP 6
Fund growth or build to sell
Whether you want to grow or sell one day, it comes down to two things: how much profit you make, and how much the business depends on you.
3 to 5x
businesses typically sell for 3 to 5 times their annual profit (EBITDA). More profit, and less reliance on you, means a higher price.
How we fix it: funding to make your next move and grow your profit, and systems that let your business run without you. So when you're ready to sell, it's worth the most it can be.
YOUR NEW LINK HERE
The full engine
Run all six together, and the impact multiplies
One step alone moves the needle. But the Growth Engine is a wheel, not a list. Each step feeds the next, so the gains stack on top of each other. Here's what that can look like when all six are working for one business.
£15,600
Get found
£7,800
Win more customers
£13,920
Bring them back
£50,000
Increase spend
£1,200
Keep more profit
Plus 3-5x on your exit
Plus 3-5x on your exit
Combined example impact, per year
£88,520+
Add the six example figures together, from getting found to keeping more profit.
Same customers, no extra marketing.
Then the wheel turns again
More people find you, so more of them buy. They come back more often and spend more each time, so you keep more of what you make. With stronger profit and less reliance on you, your business grows faster and is worth more when you sell. Then a bigger business gets found by even more people, and the wheel turns again.
Free Growth Audit
Which step is costing you most?
Book a free Growth Audit with our team. We'll look at your business across one or all steps. Show you where you're losing the most money, and tell you what we'd fix first. No jargon and no obligation, just a clear plan.
A 30-minute call with our team
Your biggest money leak, found
A clear plan for what to fix first
No hard sell, no obligation
Stuck in a contract? We manage the switch for you and can often arrange for exit fees to be covered.
Trusted by Over 3,100 Businesses Nationwide
We help UK businesses across all industries - hospitality, hair, construction and everything in between - deliver measurable results, from start-ups, small micro businesses, through to multi-site brands generating millions.
Gleddoch Golf & Spa
Multi Location Hotel Resort
Adventure Farm
Tableside & Counter Payments
Goosedale
Remote & In-Venue Payments
B.E. Webbe storage
Multi Site Integrated Payments
Zhug Restaurant
Fast In-Store Payments
Oh you Pretty Things
Card & EPOS Integration
Doner Stop Takeaway
Franchisee Payments
Forde's Coffee Bar
Fast In-Store Payments
Passan's Restaurant
Fast In-Store Payments
Shakedown
Card & EPOS Integration
White Rabbit Café
Franchisee Payments
Staunton Arms
Fast In-Store Payments
Founder
Meet the founder
Larisa is a business owner who has spent over 20 years helping other independent businesses grow. Through Shout-360, she has helped secure more than £261 million in funding and worked with over 3,100 independent businesses across hospitality, trades, beauty and finance, and Dojo has recognised Shout-360 as one of its top performers for business funding nationally. She built the Growth Engine after seeing the same pattern again and again: good businesses losing money in the same six places.
Across all those businesses, the leak we find most often is card fees that haven't been reviewed in years. 72% of the businesses we audit are overpaying.
Frequently asked questions
Questions & Answers
What is the Shout-360 Growth Engine
The Shout-360 Growth Engine is a six-step system for growing an independent business: get found, win the sale, bring customers back, increase what they spend, keep more of your profit, then grow or exit. Each step feeds the next, so improving one makes the others work harder.
Which step should I start with?
Start with the one costing you the most money right now. A free Growth Audit shows you exactly where to begin.
Do I need all six steps?
No. Many owners start with one fix and add more as they see results. Others want the whole engine running at once. We educate, you decide: you choose the pace, and we'll tell you honestly what will make the biggest difference.
What happens on the free Growth Audit call?
It's a 30-minute call with our team. We look at your business across all six steps, show you where you're losing the most money, and give you a clear plan for what to fix first. No hard sell and no obligation.
Does the Growth Audit cost anything?
No. The Growth Audit is free, and there's no obligation to buy anything afterwards. If your business is already in a good place, we'll tell you.
Do I have to switch providers?
Only if it makes sense for you. If you're already on a good deal, we'll say so. If switching would save you money, we manage the switch for you and can often arrange for exit fees to be covered.
How quickly will I see results?
It depends on the step. Payment savings and faster payouts can show up within weeks of switching, while things like Google rankings build over a few months. We'll give you a realistic timescale on your audit call.
Is the Growth Engine only for hospitality businesses?
No. We work with independent businesses across a wide spectrum of UK sectors, and the six steps apply to all of them. What changes is which step matters most, and the audit shows you that.
Take The First Step • 30-Minute Clear Plan
Find your biggest money leak
Thirty minutes, six steps, one clear plan. We educate. You decide.
Free 30-min call with our team
Pinpoint your biggest leak
Zero hard sell or obligation
No obligation • Takes less than 60 seconds to book
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