phone payments

Accept Payments Over the Phone

Take secure card payments while speaking to your customer. Fast, compliant phone payments, perfect for bookings, deposits, invoices and on-the-spot payments.

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phone payments

How do over-the-phone card payments work for businesses?

Over-the-phone card payments let you securely take card details during a live call and process the payment instantly, without needing a card machine or sending a payment link.

phone payments

Turn Your Phone or Desktop into a Virtual Card Machine.

Take card payments securely while speaking to your customer, using your phone or computer.

Take payments during a live call

Take card payments instantly while you’re speaking to the customer.

Ideal for bookings, deposits and invoices

Perfect for securing bookings, taking deposits or settling invoices on the spot.

Use phone or desktop

Take payments from your computer in the office or from your phone when you’re on the move.

Secure handling of card details

All payments are processed securely and fully compliant.

pay by link

Want to Take Payments by Link Too?

When you’re not on the phone, you can send secure payment links by SMS, WhatsApp or email.

  • One system. Two ways to get paid. Over Phone and by Link

  • Send a payment link for customers to pay remotely

  • View all payment transactions instantly

  • Download reports for accounting

  • Manage payments from desktop or mobile

stuck in a contract?

Don’t let it cost you more. We make switching simple, help cover cancellation fees, and use our free audit to identify savings, helping businesses cut payment costs by up to 68%.

compatibility

Stay in Control with the App

Manage all your phone payments and pay by links in one place, with full visibility of what’s been paid and when.

  • View payments transactions instantly

  • See when customers have paid in real time

  • Access detailed transaction records

  • Download and share reports for accounts or bookkeeping

  • Manage payments from desktop or mobile

Secure, Compliant, and Trusted

Give your customers a smooth payment experience. Rely on Address Verification Services (AVS) to increase authorisation rates. Stay protected and prevent fraudulent transactions and chargebacks for your business with our behavioural analytics.

PCI-compliant payment processing

Encrypted transactions across all payment types

No card data stored on your devices

Built to protect both businesses and customers

Frequently asked questions

Questions & Answers

How do phone card payments work?

You take card payments securely during a live call using your computer, tablet, phone, or terminal.

What can I use phone payments for?

They’re ideal for bookings, deposits, after-service billing, and settling invoices quickly.

What devices can I use to take phone payments?

You can accept payments on desktop, laptop, tablet, smartphone, or card terminal.

Is taking payments over the phone secure?

Yes. All transactions are encrypted, PCI-compliant, and no card data is stored on your devices.

Do I need special hardware?

No. Your existing device becomes a virtual card machine - no extra equipment required.

Do I need a card machine?

No. You don’t need a card machine to take payments over the phone or by payment link. You can take secure card payments using your phone, computer, or tablet, turning them into a virtual card machine.

But if you do want a card machine, you can have one too. Many businesses choose to use all options together:

Card machine for in-person payments, Phone payments for live calls, Payment links for remote sales. It depends on your business needs.

It gives you a complete, flexible payment setup that works for every situation. Do get in touch if you need to discuss what might be best.

Can phone payments help improve cash flow?

Yes. Taking payments instantly helps you get paid faster whilst you or your team is with the customer, or chase payments over the phone to reduce unpaid invoices.

Is this suitable for any business type?

Yes. Phone payments work well for retail, service, hospitality, bookings, and remote sales.

Ready to Start Taking Phone payments?

Take secure payments while speaking to your customers. Simple, compliant phone payments and payment links. No complicated setup. Perfect for bookings, deposits, invoices and on-the-spot payments.

© Shout-360. Information subject to change and confirmed on enquiry. Funding and payment services are provided by regulated third-party providers. Shout-360 acts as a facilitator. Terms apply.