CASE STUDIES / Shakedown

SUCCESS STORIES

How Shakedown Built Faster, Smarter Payments to Scale

How Shakedown Built Faster, Smarter Payments to Support Their Second Site

Shakedown are an incredible independent brand with multi sites across the UK with payment systems that are built to scale, perform, and save money.

Shakedown is known for incredible burgers and waffles, fast service, and a brand that moves quickly.

The Situation

Shakedown were already working with us at their first site, so they understood how important strong payment systems are to a fast-paced operation.

When they decided to open their second location, they didn’t want to take chances with payments.

They wanted the same speed, reliability, and control they already had, without compromising on performance.

This wasn’t about experimenting, it was about repeating what worked, properly and consistently.

They needed their second site to open with the same standards as the first. Same experience for customers, same confidence for the team.

Why They Came Back

They already had a setup that worked. Fast transactions, clear reporting, simple control and pricing that made commercial sense.

So when they opened their second site, the decision wasn’t about changing provider. It was about protecting what was already working and scaling it properly.

They wanted:

  • The same fast card machines that keep queues moving

  • One system across both sites for consistency

  • Clear reporting they could trust

  • Costs that stayed efficient as volume increased

They didn’t want two different setups. They wanted one standard across the brand, so management stayed simple and performance stayed high.

It worked for us the first time, so repeating it just made sense. We know we have the best in the market.

The Setup

For their second site, Shakedown rolled out the same payment infrastructure that had already proven itself.

That meant keeping payments fast during peak service, keeping reporting consistent, and keeping control simple across both locations.

It also meant their pricing continued to reflect their growing transaction volumes, so costs stayed efficient as the business expanded.

Everything was designed to make scaling easier, not harder.

We wanted the second site to run as smoothly as the first. This made that easy.

The outcome

Shakedown opened their second site knowing their payments would perform from day one.

There were no surprises, no compromises on speed and no need to rework anything once doors were open.

They now operate with:

  • Faster transaction times during busy service

  • One consistent payment setup across both sites

  • Clear reporting for the whole business

  • Simple management from one system

  • Payment costs that scale more efficiently with higher volume

Their systems now grow with the business instead of holding it back.

This wasn’t about change, it was about consistency, performance, and control at scale.

It gives us confidence knowing our systems are strong enough to support the business as it grows.

Shakedown

Industry

Multi-site American Takeaway & restaurant

Products Used

Interested in similar results?

Ready to explore how we can work together?

© Shout-360. Information subject to change and confirmed on enquiry. Funding and payment services are provided by regulated third-party providers. Shout-360 acts as a facilitator. Terms apply.